Standing Out: Consumer Buycott Intentions in Crowded Corporate Voices

Research insights from the Russia-Ukraine War

Published Research

Fong, I. W. Y. & Kim, S. (2023). Consumer rewarding mechanism in global corporate activism: An experiment using the Russia-Ukraine War. Public Relations Review, 49(5), 102381.

Overarching Question Addressed

How do consumers select companies for support (buycott or encourage others to buycott) amid widespread corporate activism?

Research Context

Research Case

Key Findings
  • Information cues signaling proactiveness and commitment significantly influence public perceptions of corporate motives and subsequent reward intentions (buycott or encourage others to buycott)
  • To motivate publics to reward companies in a large-scale corporate activism:
        1. Reduce egoistic motive or boost value-driven motive attribution
        2. Strategic motive attribution may not be a decisive driver
        3. Publics reward companies that respond to stakeholder requests when exhibiting high commitment, but proactive actions may greatly diminish this benefit